Shipping policy

At Fasheo, we strive to provide reliable and efficient shipping so you can enjoy your purchase as quickly as possible. This Shipping Policy explains how we process, ship, and deliver orders within the United Kingdom.

Order Processing

Once your order is placed, our team begins preparing it for shipment.

Processing Time:
Orders are typically processed within 1–2 business days (Monday through Friday, excluding holidays).

Orders placed after our daily cut-off time may be processed on the next business day.

Order Cut-Off Time

4:00 PM (GMT+00:00) Greenwich Mean Time (London)

Orders submitted before the cut-off time are generally processed the same business day.

Shipping & Delivery

We currently offer Standard Shipping on all eligible orders within the United Kingdom.

Shipping Cost

Free Shipping on All Orders

There are no additional shipping charges at checkout.

Estimated Delivery Time

  • Processing Time: 1–2 Business Days
  • Transit Time: 5–7 Business Days
  • Total Estimated Delivery Time: 6–9 Business Days

Please note that delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, holidays, or other factors beyond our control.

Shipping Address

Orders will be shipped to the address provided during checkout.

Please carefully review your shipping information before completing your purchase. Incorrect or incomplete addresses may result in delivery delays, additional fees, or unsuccessful delivery attempts.

Order Changes

If you need to modify your order details, such as the shipping address or contact information, please contact us as soon as possible after placing your order.

While we will do our best to accommodate changes, modifications cannot be guaranteed once an order has entered processing or has been shipped.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.

Tracking details are generally available within 24–48 hours after shipment and can be used to monitor your package's progress.

Lost, Delayed, or Missing Packages

If your package appears delayed, lost, or has not arrived within the expected timeframe, please contact our support team.

We will work with the shipping carrier to investigate the issue and assist in finding a suitable resolution.

Order Cancellations

Cancellation Requests

Orders may be canceled before they are shipped.

To request a cancellation, please contact our customer support team as soon as possible after placing your order.

Refunds for Canceled Orders

Approved cancellations will be refunded to the original payment method in accordance with our Return & Refund Policy.

Once an order has been shipped, cancellation requests can no longer be processed, and the order will be subject to our return policy.

Delivery Delays

While we make every effort to ensure timely delivery, occasional delays may occur due to:

  • High shipping volumes
  • Severe weather conditions
  • Carrier service interruptions
  • Public holidays
  • Customs or regulatory inspections (where applicable)

Fasheo is not responsible for delays caused by shipping carriers or circumstances beyond our reasonable control.

Contact Us

If you have any questions regarding shipping, delivery, tracking, or order status, please contact us:

Address: 133 Moselle Ave, London, N22 6EU, United Kingdom

Phone: +44 7367 524129

Email: support@fasheo.store

Thank you for shopping with Fasheo. We appreciate your business and are committed to delivering your order as quickly and efficiently as possible.